Call Today: 843-576-3606

Drive-Thru Equipment Cost Optimization


Businesses that deliver drive-thru service are quick-serve specialists. From customer-facing displays to the back office, efficiency is crucial. When everything runs smoothly, you don’t want to change a thing. However, what if we told you that even though your drive-thru systems are working just fine, you might still be paying too much?

With drive-thru equipment, maintenance, and support contracts to consider, there are plenty of opportunities to overspend—and plenty of opportunities for cost optimization. With so many technologies in play, there are bound to be frequent upgrades, repairs, and replacements. You’re probably willing to pay just about anything to keep your business operating like a well-oiled machine, but why pay more than you have to? With years of experience and deep industry knowledge, SIB can help you reduce drive-thru equipment and maintenance costs without any disruption in business.

How The Cost Optimization Process Works

From intercom and order confirmation systems to point-of-sale systems and employee headsets, drive-thru equipment is a highly specialized field with relatively few suppliers to choose from. Your contract likely covers everything you need and then some, but it’s that last part that might represent opportunities for cost optimization. Your finance department is unlikely to identify these overpayments because they have no benchmark to compare it to. This is where SIB comes in.

First, we look at the standard costs for the drive-thru equipment and support you use, leveraging our awareness of the industry and trends based on years of experience. Then, we measure what you are actually using against what you’re paying for. Finally, we determine whether your contracts are streamlined and executed to your specific needs or if there are opportunities for savings.

For example, you may be paying a flat fee for unlimited maintenance when your service calls have been few and far between. In this case, a pay-as-you-go rate might be more cost effective. Some locations may have more issues than others, in which case we could implement a tailored strategy for each outlet, increasing efficiency and reducing costs. With a mandate to maintain your current service levels with no disruption to your day-to-day operations, we can negotiate a better arrangement with your service provider that delivers the best possible terms and rates.

SIB’s No-Risk Approach

SIB takes a comprehensive approach to drive-thru equipment cost optimization. Our process is simple: we examine the most recent invoices and compare it to your contract details. We determine whether there are extraneous line items that can be eliminated, isolate compliance issues, and identify possible billing errors.

We work closely with your existing drive-thru equipment vendors, so there is never any disruption to your operations. Our ultimate goal is to optimize your current services while negotiating better rates and terms. We compare what you are paying against an extensive benchmarking database that has been compiled over years of strategic expense consulting.

Going forward, we will continue to audit your drive-thru equipment and maintenance contracts to help ensure ongoing cost optimization. If there are opportunities to obtain better value in any area, SIB can help you achieve it, at no risk to you. You pay nothing up front and are not required to pay unless we are able to reduce your drive-thru equipment costs. We assume 100 percent of the risk – you have absolutely nothing to lose.

Contact SIB today to get started with the drive-thru equipment cost optimization process.