SLA Automation Project Delivers Big Wins for Buyers and Sellers
Service outages and the service level agreement disputes they trigger are frequent sources of headaches for carriers of all types and sizes. MEF and its member companies are well down the path to automated SLA credit calculations and mutual endorsement within a secure, public telecom blockchain environment. There is extreme value to be had for both buyers and sellers through timely SLA enforcement, namely in the form of productivity gains and improved user experience.
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