Most organizations larger than a home office have some type of business phone system. A phone system is also referred to as a PBX. Because they can be costly items ranging from $2,000-$200,000, they are often sold with Maintenance Contracts. These are similar to “extended warranties”. Part of what a maintenance contract promises is not only free replacement of parts, but also no-cost labor for that repair. Sometimes a faster level of response time is guaranteed in the agreement too.
Among people familiar with the Telecom industry, it is commonly believed that many phone bills contain errors. These errors usually favor the provider. Moreover, many mid to large sized businesses have services that are not being used.
Even if you agree with the above statement, the complexity of self-auditing the phone bill may seem a daunting task. In this article we look at some simple tools and techniques you can use to conduct a pre-audit of your telecom environment to see if there is a large discrepancy between what you think you owe versus what the phone company is billing you. At that point, you can decide if having a consultant or technician conduct formal audit is in your best interest.
We all know how annoying telemarketing calls are in our personal life. They conveniently seem to come in the middle of the family dinner hour, or just continue calling incessantly throughout the day. But moreover, the telemarketers are just as tenacious at disturbing us at work as well.
In fact, places of business are much larger targets for telemarketing calls because there are so many more opportunities to sell to a business. But all those unwanted calls waste valuable time, disrupt work flow. And, since time equals money, they are wasting our money.
Therefore, practicing defensive measures to thwart telemarketers is a way of putting money back in your pocket. READ MORE
If your company has a dedicated fax line that receives less than 100 faxes a month, and your employees don’t actually send a lot of faxes, then you might be a good candidate for a Virtual Fax Line. This article discusses the money-saving advantages of a virtual fax line, as well as discusses how to make good business sense from both an efficiency and disaster-readiness point-of-view. READ MORE